After-sales complaints, please contact online customer service QQ: 3005589603 (Monday to Friday: 9: 00-18: 00)
Email: firstname.lastname@example.org (the staff will complete the verification and processing within 3 working days)
Business address: Room 201, Building 1, No. 690 Bibo Road, China (Shanghai) Pilot Free Trade Zone
Customer Service Phone: 021-60554633
1. Provide the package chart network number (the upper right corner of the user's background)
2. Provide recharge records
3.Provide the cause of the problem and contact information
4. Refund conditions. If you have used the download service, due to the special nature of the download service provided, once the downloaded file will be stored on your computer, it means that you have used the service, except that it cannot be downloaded
Except for circumstances that make your purchased member unusable, no refund application will be accepted.
Please contact during working hours, specific: Monday to Friday: 9: 00-18: 00 (except 12: 00-13: 00 and legal holidays)
Outside working hours, please send a complaint email and we will process it as soon as possible!
Dear, your mobile number is wrong
Dear, verification error, please try it 呦
Mobile phone number binding, account is more secure
Malformed phone number
Phone number is bound
Verification code error
根据相关法律规定，用户需绑定真实手机号进行实名认证，包图网将对用户隐私信息给予严格保密。 Reminder: According to relevant laws and regulations, users need to bind their real mobile phone number for real-name authentication, and Baotu.com will keep the user's privacy information strictly confidential.cancel
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